First developed in 1965, the 4 stages of the Tuckman model of team development are well known:
- Forming: behavior is driven by a desire to be accepted and get along
- Storming: behavior is driven by a desire to succeed as an individual
- Norming: behavior is driven by a desire for mutual success
- Performing: behavior is driven by a desire for high performance
Once upon a time, it would be up to the team leader to dictate a “fix” for storming teams. Nowadays, smart leaders ensure that their teams take on much more of the responsibility for their success or failure.
Action learning for leadership development pros recommend that, whenever possible, the team should figure out its own team charter for goals, roles, responsibilities, processes, behavior and conflict resolution during Stage 1, the Norming stage, when everyone is getting along. The team sets the rules. All agree. Then when disagreements arise in Stage 2, there is a clear protocol for how to deal with any problems.
This approach allows the team to “go slow to go fast.” Done right, it will significantly decrease the time teams spend Storming and increase the speed to Performing.